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About Us

Support Group

The Student Mentoring Company was founded with the clear aim to provide/ensure students receive the support they need in order to reach their potential throughout their time at university.  We believe the provision of mental health support should be as swift and as stress-free as possible.

University is an exciting part of any young adult’s life. However, at times it can also feel intimidating, overwhelming and stressful.  We have a network of fully qualified mentors and tutors across East Anglia, the South-East and Greater London, who are vastly experienced in working with students with an array of mental health and learning development conditions on hand to help you reach your potential and make this experience as enjoyable as possible.  We are registered with both the Department for Education (SFE) and the Association of Non-Medical Helper Providers.  Furthermore, although now disbanded, we fully adhere to the DSA-QAG framework.

Our Promises

Our promise to our students:

  • An empathetic and confidential ear to listen to your situation and how it affects your study

  • To respond to your enquiry and/or concern within 24 hours

  • To match you with a mentor within 7 days

  • To provide you with a mentor and/or tutor that suitably matches your requirements

  • To have the ability to change mentor and/or tutor at any time throughout your study

  • The ability to contact us 24 hours a day, 7 days a week through text, email or phone

  • A network of fully qualified and experienced support workers who will help facilitate your learning potential

Our promise to our mentors and tutors:

  • To ensure you feel supported and you have someone to talk to

  • To respond to your enquiry within 24 hours

  • Regular check-ins to see how you are getting on with your student cohort and to address any concerns

  • The ability to contact us 24 hours a day, 7 days a week through text, email or phone

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